Improve Coordination by Hiring Professional Answering Service Agents of Kolaxo CCS

SydneySam

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Joined
Aug 10, 2021
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#1
Kolaxo CCS is facilitating companies to develop personal connection with customer by eliminating software and chatbot. We are offering services of live human agents so that your customers can contact with them through telephone or any other communication medium. These agents are liable to answer customers query and develop personal bounding. We are complained with all the legal requirements of local and state governments. We follow the United State labor laws and obey the TAX regulations so that no illegal or immoral activity is conducted under our roof. Our legal representative remain active and keep us posted about the regulation and we implement them right away. Our call center agents are highly responsive. They receive every call within first three bells and after calmly listening to the customer’s demand they quickly take essentials steps to resolve customer’s pain points. This high response and quick action give an uplift to customer satisfaction and at the same time reduce the talk time. Our service is technology integrated. We are not just picking up the phone and providing answers to the question but we make record of every communication hence the stats presentations enable business to easily determine the key area at which they are expected to focus that would ultimately lead the business towards more sales.